Returns & Exchanges
At BENNI, we want you to love your fashion finds; if you are not completely satisfied, you can return your items within 30 days of delivery for a full refund. All returned products must be in their original condition, unworn, and with all tags still attached.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Securely place the items in their original packaging and include the printed return authorization slip inside the parcel.
Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing